Name
impact20: From Support to Strategy: How Your BTP CSM Boosts Business Momentum
Description

In this session, you'll learn how SAP Business Technology (BTP) Customer Success Managers (CSMs) serve as strategic partners, guiding customers through every phase of their journey: onboarding, adoption, governance, and activation. SAP BTP CSMs help customers harness its capabilities to integrate, extend, and innovate across their SAP landscape.

Gain access to curated resources, exclusive events, and proven industry best practices that accelerate value realization. 

Learn practical strategies to collaborate with your SAP BTP CSM to:

  • Proactively drive innovation with BTP.
  • Streamline operations and optimize outcomes.
  • Accelerate growth through tailored guidance.
  • Transform everyday support into long-term business momentum.

Whether you're just starting with SAP or scaling your digital transformation, this session will show you how to make your SAP BTP CSM—and BTP—central to your success.

Chris Grundy Fernand Damen
Session Tag
Automation and Integration, SAP S/4HANA and Cloud Transformation, SAP Business Technology Platform (BTP)
Session Type
impact20 Session