Even with careful planning, SAP S/4HANA transformations can fall short of expectations in key areas like user experience, AI enablement, and custom code reduction. This session takes an honest look across many organizations’ post-go-live challenges and realized business value—what didn’t work, why it happened, and what should have been done differently. Learn how misjudging UX readiness, underestimating the complexity of AI adoption, and deferring tough decisions on custom code cleanup led to missed opportunities. Attendees will walk away with clear-eyed insights and practical guidance to help realign their own SAP S/4HANA programs for long-term success.