In the hospitality industry, every second counts — and for Radisson Hotel Group, Every Moment Matters — and EMMA, their internal SAP system, is at the core of delivering exceptional guest experiences. Faced with mounting technical debt, rigid infrastructure, and pressure to innovate at speed, Radisson partnered with Lemongrass to reimagine its SAP landscape in the cloud. 

In this session, Carlos Violero, Head of SAP Platforms at Radisson, and Eamonn O’Neill, CTO and Co-founder of Lemongrass, share how they delivered a full-scale SAP migration to AWS in under six months — with only four hours of downtime. Learn how they tackled the complexities of legacy hosting, minimized risk, stabilized critical systems, and laid the groundwork for continuous innovation through automation, a clean core strategy, and AI. Expect candid insights, real-world lessons, and practical guidance on modernizing SAP in a mission-critical, always-on environment — without slowing the business down.