Name
Unlocking the Value of SAP CX and SAP Business Suite
Time
10:20 AM - 10:50 AM
Speakers
Eric van Rossum, CPO for Industries and Globalization & CMO for SAP Business Suite, SAP
Jessica Keehn, Chief Marketing Officer, SAP America, Inc.
Jessica Keehn, Chief Marketing Officer, SAP America, Inc.
Description
Discover how businesses can unlock the full potential of customer relationships by uniting front-office engagement with back-office processes. Learn how SAP enables the orchestration of AI agents and business processes, grounded in contextual and real-time business data, to turn every interaction into an opportunity for loyalty and growth. Discover how this combination empowers teams to deliver more personalized experiences, respond with greater agility, and drive efficient, profitable growth—transforming the entire customer journey.