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Designing for Change, Adoption, and Value Track
Sessions in this track unpack the decisions and mechanisms required to manage change, drive adoption, and connect program execution to expected outcomes including AI initiatives.
Key learning objectives:
- Establish program structure, roles, and responsibilities across IT, business, and system integrators to ensure alignment and accountability
- Set decision ownership, governance, and escalation paths to prevent delays and misalignment
- Control scope by establishing criteria for evaluating changes and preventing expansion, rework, and cost overruns
- Sequence functionality and deployment phases to balance delivery speed, risk, and business impact
- Identify and address organizational readiness gaps, including skills, capacity, and stakeholder alignment
- Structure change management approach, including stakeholder engagement, communication, and change network design
- Build training and enablement approach aligned to deployment phases, including role-based learning and adoption support
- Establish adoption metrics and track expected value during the program to maintain alignment between scope, priorities, and business outcomes
| AI in SAP Transformation | ||
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Move beyond broad AI interest and discuss where SAP teams are finding real traction. Participants will share which use cases are gaining momentum, what is holding others back, and how teams are building the data, process, governance, and adoption foundations needed for SAP Business AI, Joule, and agent-based capabilities. The discussion will help participants separate near-term opportunities from longer-term ambition and identify practical next steps for turning experimentation into value. | ||
| Driving Adoption in SAP S/4HANA: Making Change Management Actually Work | ||
Most SAP S/4HANA migration programs underinvest in change management until adoption problems are already visible, at which point they are significantly harder and more expensive to address. This session moves beyond frameworks to focus on the practical interventions that drive sustained user adoption across complex, multi-stakeholder programs. Key Learning Objectives:
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| Joule in Action: Live Demos, Use Cases, and Adoption Considerations | ||
Joule and embedded SAP Business AI are increasingly becoming part of the broader transformation conversation. This demo-led session shows how Joule can support practical business and project scenarios across the SAP portfolio, while helping attendees understand what must be in place before these capabilities can deliver value. Attendees will learn how to:
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| Structuring Your SAP S/4HANA Program to Define Ownership and Enforce Accountability | ||
Examine how to structure governance, roles, and decision rights from the outset so accountability is built into the program rather than imposed after problems surface. Key Learning Objectives:
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